Policies
Summary of Key Policies
- $375 minimum order
- ST-3 or ST-3NR resale certificate required
- Pre-booking strongly encouraged (especially for high-demand items)
- Pick-ups by appointment only
- Deliveries on Thursday or Friday
- Payment required before order release unless terms granted
1. Becoming a Wholesale Customer
Resale Certificate (ST-3 or ST-3NR)
All wholesale customers must provide a valid resale certificate.
- NJ businesses: ST-3
- Out-of-state businesses: ST-3NR
You may email the form in advance or bring it during your first visit.
Minimum Order Requirement
- $375 minimum per order (pick-up or delivery).
- Packaging and delivery fees do not count toward the minimum.
- Standard case minimums: 4–4.5" plants in 6-count, 6" plants in 3-count.
- Some high-value items are sold individually; these will be noted on the availability list.
2. Availability & Ordering
Weekly Availability
- New availability is released every Friday or Saturday for the following week.
- Sign up for our Weekly Availability email below.
- Ordering early provides the best chance of fulfillment.
Order Deadlines for Delivery
- Orders for same-week delivery must be placed by Tuesday at 2 PM.
- Submit completed order forms by email to rburrows@variantplantco.com.
- Orders received after the deadline ship the following week.
Holding & Guaranteeing Plants
- Because many items are grown in small batches, availability is not guaranteed until an order is placed.
- To ensure you receive specific plants, submit your order ahead of your visit.
- On-site browsing is limited; our technicians will pull plants for you.
Cancellations
- Orders canceled after being pulled are subject to a 25% restocking fee.
3. Pick-Up Orders
- Pick-up is available Wednesday–Friday (or Thursday–Friday, depending on scheduling).
- 48-hour advance notice is required so we can confirm and pull your order.
- All orders must be pre-booked; full on-site shopping is not permitted.
- You may add a limited number of items during your scheduled pick-up.
- Technicians, not customers, pull plants for safety and workflow reasons.
- Please arrive on time; missed time slots may require rescheduling or cancellation.
4. Delivery Orders
Service Area & Carrier
- Delivery is available within 100 miles of our greenhouse via Roadie (or a similar plant-friendly courier).
- Delivery ranges from $50 to 150+, depending on distance and order size.
Delivery Schedule
- Deliveries occur on Thursday and Friday.
- Orders are pulled on Tuesday and Wednesday.
Delivery Window & Requirements
- Deliveries occur between 9 AM and 5 PM.
- Curbside delivery only.
- A designated on-site contact and phone number are required.
- If the courier cannot reach the contact, complete delivery, or unload due to delays outside their control, additional fees may apply.
Packaging
- All plants ship in wax tray liners at no additional cost.
- Delivery orders require boxing; boxes are $6 each.
5. Payment Policies
New Customers (No Terms)
- Payment is required before delivery or at pickup.
-
Accepted payment methods:
- Check (must be received before delivery is scheduled)
- ACH / bank deposit (no fee)
- Credit card (3% processing fee)
- For ACH or credit card, payment is completed through the invoice link emailed to you.
Payment Deadlines
- Delivery orders: Payment must be received at least 2 business days prior to delivery.
- Late payments secure the plants but may move delivery to the next available date.
Customers With Terms
- After two successful orders, customers may be eligible for Net 15 terms at our discretion.
- Payments under terms must be made by check to our Milford, NJ office.
- We may revoke terms if payments become delinquent.
6. Greenhouse Visits
We welcome visitors!
- Visits must be scheduled and confirmed in advance.
- Appointments are typically 1 hour and include a guided walk-through with a team member.
- As we are a production greenhouse, we do not have a retail browsing area.